At pobl, we are committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR).
1. Who we are
pobl is a recruitment agency based in the UK, specialising in connecting candidates with employment opportunities and assisting clients in fulfilling their staffing needs.
2. What information do we collect?
We may collect and process personal data about candidates and clients. This information may include:
Candidate information
- Name
- Contact details (email address, phone number, address)
- CV/resume
- Employment and salary history
- Educational background
- Skills and qualifications
- References
- Interview notes
Client information
- Name of company
- Contact details of key personnel
- Job descriptions
- Recruitment preferences
- Feedback on candidates
3. How do we use your personal data?
We use your personal data for the following purposes:
- To match candidates with suitable job opportunities
- To communicate with candidates and clients
- To assess and verify candidate qualifications and suitability for positions
- To maintain our records and databases
- To comply with legal obligations
4. Legal basis for processing
We process personal data based on one or more of the following legal grounds:
- The processing is necessary for the performance of a contract with the data subject or to take steps at the request of the data subject prior to entering into a contract.
- The processing is necessary for compliance with a legal obligation to which we are subject.
- The processing is necessary for the purposes of our legitimate interests or those of a third party, except where such interests are overridden by the interests, rights, or freedoms of the data subject.
5. Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
6. Your rights
You have the following rights regarding your personal data:
- Right to access: You have the right to request access to the personal data we hold about you.
- Right to rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Right to erasure: You have the right to request that we delete your personal data under certain circumstances.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
- Right to data portability: You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format.
- Right to object: You have the right to object to the processing of your personal data under certain circumstances.
7. Data processing systems
We use various systems and technologies to process and store personal data securely. These systems include, but are not limited to:
Applicant Tracking System (ATS) and Client Relationship Management (CRM) system: SourceWhale
Purpose: Our ATS/CRM is:
- used to collect, store, and manage candidate information, including CVs, contact details, and interview notes;
- utilised to manage client information, including company details, job descriptions, and feedback on candidates.
Security measures: Our ATS/CRM is password-protected and accessible only to authorised personnel. It employs encryption and other security protocols to safeguard personal data.
Email and video communication: Microsoft 365
Purpose: We use Microsoft 365 for communication with candidates and clients regarding job opportunities, interviews, and other recruitment-related matters.
Security measures: We use encrypted email communication and implement security measures to protect against unauthorised access.
8. Cookies and analytics
Our website uses cookies — small text files stored on your device. We use them as follows:
- Essential cookies: required for the website to function (including remembering your cookie preferences). These do not require consent.
- Analytics cookies (Google Analytics 4): we use Google Analytics, provided by Google LLC, to understand how visitors use our website — for example, which pages are visited and for how long. These cookies (including _ga identifiers) are only set with your consent, collect information in an aggregated form, and do not directly identify you. Google processes this data on our behalf; you can read more in Google's Privacy Policy.
Consent is collected and recorded through CookieHub, our consent management platform. When you first visit our website you can accept or decline non-essential cookies, and no analytics cookies are set unless you accept. You can change your mind or withdraw consent at any time via the "Cookie settings" link in the footer of our website.
9. Contact us
10. Changes to this privacy notice
We may update this privacy notice from time to time. Any changes we make will be posted on our website and, where appropriate, notified to you by email.
